"Working with Fraction was a game-changer for us. They provided more than just development services; they became a partner in our growth.”
How White Deer Group Leveraged Fractional Expertise to Develop a Scalable Content Management Solution
Background
White Deer Group, a company founded in 2000, specializes in helping companies create, publish, and manage their knowledge content. Initially, they focused on developing franchise operations manuals for emerging franchise brands. As their clientele grew, so did their need for robust and scalable documentation solutions. Traditional methods, like PDFs and print manuals, were insufficient for their clients' evolving needs, leading them to develop web manuals and manage multi-channel publications. Despite their long-standing expertise, White Deer Group faced a critical challenge: supporting its centralized hub, MyDocPort, in a scalable way.
The Challenge
White Deer Group outsourced the development of MyDocPort, but when their developer took another job, they were left in a difficult position. The need for a comprehensive solution became apparent, but hiring an in-house team was not feasible. Brian Garner, partner and content strategist at White Deer Group, recognized the importance of fractional usage, having previously utilized fractional CFO services. However, managing the development project himself was not within his skill set, leading to the need for external expertise.
White Deer Group turned to Fraction, a company specializing in providing fractional software development services. Fraction's approach allowed White Deer Group to access a full team of experts without the need to hire full-time staff. This solution was particularly beneficial given the complexity and scale of the MyDocPort project.
Fraction’s team assisted in several key areas:
"Working with Fraction was a game-changer for us. They provided more than just development services; they became a partner in our growth,” said Garner. “Their team not only met our immediate needs but also helped us think ahead, ensuring that MyDocPort was scalable and future-proof. It's not just about having a developer; it's about having a team that understands our vision and helps us achieve it. I know I can rely on Fraction for ongoing support and development as we continue to grow."
By providing a comprehensive solution, Fraction ensured that the development process was smooth and the end product met all requirements.
White Deer Group saw significant benefits from working with Fraction:
Fraction's involvement enabled White Deer Group to navigate their development challenges effectively, resulting in a robust and scalable product ready to meet their clients' needs now and in the future.